Android application and iPhone application are programmed and designed for the citizen

General administration control panel and its specialized employees.

a citizen can send a complaint with a picture of the complaint, GPS location, voice note, area, and the competent authority for the complaint, for example, water, electricity, or others.

Then, the complaint is sent to the general secretariat of the competent employee, and a response is made with the status of the complaint.

According to the competent authority, the system shows the public administration real-time reports about complaints and their status according to the region, which helps in the speed of complaint solving and development of performance.

Clients: General Secretariat of Northern Borders - Kingdom of Saudi Arabia

Date: 2021

Website: https://arar-mu.momra.gov.sa/ar